Privacy Policy

This Privacy Policy sets out how BusinessOPS is owned and operated by Chloë Forbes-Kindlen, trading as BusinessOPS (“Company”, “we”, or “us”) uses and protects any information that you provide when using this website.

We are committed to safeguarding your personal data and ensuring that your privacy is protected in accordance with applicable UK data protection laws, including the General Data Protection Regulation (GDPR).

1. Purpose of This Policy

This Privacy Policy governs your access to and use of www.businessops.co ("Website"), including any content, functionality, and services offered. By using this Website, you agree to this policy.

If you do not agree with our policies and practices, your choice is not to use our Website.

2. Information We Collect

Information You Voluntarily Provide

• Name, email address, phone number

• Payment and billing details when making a purchase

• Information shared via forms, surveys, or support enquiries

Information We Automatically Collect

• IP address, browser type, and operating system

• Website usage data collected via cookies, analytics, and tracking tools

3. Use of Your Information

We use the information we collect to:

• Provide, operate, and improve our services

• Process transactions and send confirmations

• Communicate with you, including newsletters and marketing (with your consent)

• Comply with legal obligations

4. Email Communications

By opting in, you agree to receive periodic emails from us. Every email includes an unsubscribe link. We do not share or sell your email address.

5. Cookies and Pixels

We use cookies and tracking pixels to understand user behaviour and improve our Website. You can manage cookie preferences in your browser settings.

6. Data Sharing and Third Parties

We do not sell your data. We may share information with trusted service providers (e.g. email, hosting, payment processors) who help us operate our business. These providers are contractually bound to protect your data.

We may also disclose information where required by law or to protect our legal rights.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary for business purposes or legal compliance. You may request deletion at any time.

9. Your Rights (GDPR)

You have the right to:

• Access, update, or delete your personal data

• Restrict or object to data processing

• Withdraw consent

• File a complaint with a supervisory authority

To exercise your rights, contact us at support@businessops.co.

10. Children Under 13

Our Website is not intended for children under 13. We do not knowingly collect data from anyone under this age.

11. Third-Party Links

We may include links to other websites. We are not responsible for their content or privacy practices. Please review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the latest changes. Please review it regularly.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please email support@businessops.co.

Thank you for trusting BusinessOPS.